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Medical Worker


We offer secure document scanning services for more than 130 NHS Trusts and Health Boards. Our services have been used in a variety of projects, from small departmental initiatives to hospital-wide digital transformation programmes. Our clients include Acute, Community, Integrated Care, and Mental Health NHS Trusts and Health Boards, as well as General Practices and Private Healthcare groups.

Through our document scanning services, we help organisations clear valuable physical space, improve data accessibility and security, and enhance patient care. Our services enable organizations to digitize a wide range of records, providing numerous benefits such as robust data auditing and improved efficiency.

What we scan


We scan a wide range of records which support various customer objectives, including space clearing, better access to data, more robust data security and auditing, and improved patient care:

Patient Records


Sterile Services


Sexual Health




Lloyd George Envelopes

Accident & Emergency


Mental Health

Learning Disability


Occupational Health




Major NHS scanning projects

Hugh Symons has been involved in a number of major scanning projects for NHS Trusts and Health Boards, digitising patient records and delivering data into various electronic document management systems (EDMS).

We bring lessons learned and best practice from previous projects to each new requirement, to enable smooth running processes and successful outcomes each time.

Our understanding of the key success criteria for these types of projects is invaluable for our customers during planning and implementation, and throughout go live. 


Health records scanned


Images scanned


Major NHS projects

Hugh Symons has delivered an excellent service which has generated an overall confidence in delivering the outcomes of our project. Hugh Symons has a wealth of experience in this sector, which has been reflected in their professional approach throughout.

~ Cheshire & Wirral Partnership NHS Foundation Trust

Private healthcare

At Hugh Symons, we offer specialised document scanning services for private healthcare groups. Our services cater to the unique needs of individual hospitals within these groups, providing tailored scanning specifications and consistent data output formats for their central IT teams to manage and make accessible to local sites.

Our collection schedules are flexible and can be customised to meet the specific requirements of each hospital, including ad hoc arrangements, scheduled monthly or bi-monthly pick-ups and more. We also provide Service Level Agreements (SLAs) with each hospital, outlining specific turnaround times and confirming delivery of data in the required format.

Safeguarding client data


We take the security and confidentiality of our clients' data very seriously. That's why we operate from Police Approved Secure Facilities (PASF) and conduct DBS checks on all staff before offering employment. Additionally, a number of our staff have been vetted to Non Police Personnel Vetting (NPPV) Level 2 and Level 3. We are committed to upholding the highest standards in data protection and security.

Ensuring the security and confidentiality of our clients' data is of utmost importance to us. We are fully GDPR compliant and have extensive measures and processes in place to ensure compliance with relevant standards. For more information, please visit the ‘GDPR, Security & Confidentiality’ and ‘Standards & Accreditations’ pages in the ‘About Us’ section of our website.

Case Studies

For a copy of an NHS case study, please contact us using the form below:

Thank you. We will be in touch soon.

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