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House Plan Review


Hugh Symons offers a secure document scanning service to Housing Associations throughout England and Wales, and we scan a variety of file types, including:

Tenancy Files

Maintenance Files

Leaseholder Files

Shared Ownership Files

Property and Estates Files


HR Files

Sewage Plant Files

Asset Management Files

Payment Support Files

Digital mail solutions

Our Digital Mailroom service is also used by Housing Associations - post is redirected to Hugh Symons secure facility to be scanned and delivered electronically for onward distribution within the customer organisation.  This service is ideal where staff are working remotely as post is available in digital format within 24 hours of arrival at Hugh Symons.


Safeguarding client data

We take the security and confidentiality of our clients' data very seriously. That's why we operate from Police Approved Secure Facilities (PASF) and conduct DBS checks on all staff before offering employment. Additionally, a number of our staff have been vetted to Non Police Personnel Vetting (NPPV) Level 2 and Level 3. We are committed to upholding the highest standards in data protection and security.

Ensuring the security and confidentiality of our clients' data is of utmost importance to us. We are fully GDPR compliant and have extensive measures and processes in place to ensure compliance with relevant standards. For more information, please visit the ‘GDPR, Security & Confidentiality’ and ‘Standards & Accreditations’ pages in the ‘About Us’ section of our website.

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